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Publications by Zuleika Beaven

Book Chapters

Beaven, Z., St.George, S. and Wright, R (2009) ‘Employability in the Cultural Events Sector: The Role of Specialist Degree Programmes’ in People and Work in Events and Conventions: A Research Perspective, Wallingford: Cabi Publishing

Beaven, Z and Laws, C. (2008) ‘ “Never Let Me Down Again”: An exploration of loyal customer responses to an integrated ticket/music purchase offer for the Depeche Mode 2005-06 World Tour’ in Robertson, M. & Frew, E. Events and Festivals: Current Trends and Issues, Abingdon: Routledge

Laws, C. and Beaven, Z. (2006) ‘Practice/policy dichotomies in the successful delivery of arts events: an operations management perspective’. In Fleming, S. and Jordan, F. Events and Festivals: Education, Impacts and Experiences, Brighton: LSA

Beaven, Z. and Laws, C (2003) ‘Principles and Practice of Ticketing and Reservations Management’ in Yeoman, I et al (eds) Festival and Events Management: An International Cultural and Arts Perspective, Oxford: Elsevier Butterworth-Heinemann

Refereed Journal Articles

Beaven, Z. and Laws, C. (2007) ‘Service quality in arts events: operations management strategies for effective delivery’ in Event Management: an International Journal, Vol. 10, No. 4, New York: Cognizant

Beaven, Z and Wright, R. (2006). ‘Experience! Experience! Experience! Employer Attitudes to Arts and Event Management Graduate Employability’ in the International Journal of Event Management Research, Vol. 2, No. 1

Beaven, Z (2004) ‘Employment & Work Orientation in the Cultural Sector’ in Employment Relations Review, Volume 2, No.3, IERA

Conference Papers (Refereed)

Beaven, Z. (2009) ‘This is how its gonna be! Intender musician-entrepreneurs develop entrepreneurial identity’. British Academy of Management Conference: End of the Pier? Competing perspectives on the challenges facing business and management, 15th – 17th September 2009, Brighton, UK

St. George, S. and Beaven, Z. (2007) ‘Embedding Entrepreneurship in the Curriculum: Beyond Simulation’. Paper presented to the EFDM 37th Annual Enterprise, Innovation and Small Business Conference, 13th – 14th September 2007, University of Ljubljana, Slovenia

Beaven, Z. and St. George, S. (2007) ‘Enhancing Learning & Teaching in Higher Education Through Risk: embedding entrepreneurship in the curriculum’ paper presented at the SEDA 2007 Spring Conference: Exploring Enhancement in Higher and Further Education, 10-11th May 2007, Glasgow

Beaven, Z. and Laws, C. (2006) ‘World in My Eyes: an evaluation of Netnography as a methodology for audience studies’ paper presented at the Leisure Studies Association 2006 Conference: Making Space –Leisure, Tourism and Renewal, 11-13 July 2006, Bristol

Beaven, Z. and Laws, C. (2005) ‘Practice/Policy Dichotomies in the Successful Delivery of Arts Events: an operations management perspective’ paper presented at the Leisure Studies Association 2005 Conference: Beyond Economic Impacts, 6-8 July 2005, Edinburgh

Beaven, Z and Wright, R (2005) ‘Training Tomorrow’s Arts and Event Managers: an exploration of employer attitudes to arts and event management degree programme content’ paper presented at the Leisure Studies Association 2005 Conference: Beyond Economic Impacts, 6-8 July 2005, Edinburgh

Beaven Z. and Laws, C. (2005) ‘Delivering Quality in Arts Events: an operations management perspective’ paper presented at the 14th International Festival and Events Association Europe Conference: Festivals and Partnerships: Policy, Management and Marketing, 3-5 March 2005, Amsterdam

Beaven, Z (2003) ‘Work and Employment in the Cultural Sector’, paper presented at the 11th International Employment Relations Association Conference, 8-11 July 2003, London

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